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Collection of Information

Authentic Minds Counselling and Psychotherapy is committed to protecting your privacy. When visiting our website, we may collect some limited information from you. We strive to ensure that this information is limited to only necessary information such as:
Name:
Phone Number:
Address:
E-mail:
Cookies and Usage Data:

This and additional information that is completed as part of the booking process, is stored on a safe and PHIPA and PIPEDA compliant software and is not accessible by anyone outside Authentic Minds.

This information may be used for a variety of purposes including:
- Updating you on changes to our services
- Allowing you to interact on our website
- To monitor and collect statistics relating to our services
- To help address any technical issues that may arise
- To request and collect feedback to improve our services

Disclosure of Information

In some rare cases, Authentic Minds may need to disclose certain client information to third parties only if this is absolutely necessary to:

- address imminent risk to a client or to the public
- it is required by law
- protect the safety and security of those using the website
- protect against legal liability
- investigate ethical breaches or wrongdoing in connection with the practice and their services

Use of Cookies

A cookie is a small amount of data that is stored on a file on your harddrive. Information such as a username or password, are used to identify you as a previous visitor, and improve your overall website experience. Cookies are used all over the online web and are a normal part of utilizing internet browsing. Cookies also help us collect valuable information about which areas of our website are visited most often. Cookies can also be cleared easily by heading to your browsers privacy settings. 

Copyright

Authentic Minds Counselling and Psychotherapy owns the rights to all material and information that appears on the website, unless otherwise referenced. Resources and information that is located on the website is provided free of charge to clients and visitors. This information is prohibited from being reproduced unless specific permission has been provided. If information from the website is cited in any form on another website or software, you are legally obligated to provide proper recognition to the author. 

Disclaimer

We reserve the right to add, modify or improve any and all of the content available on the website, at any time, without notice. We do our best to ensure that the information provided on the website is accurate and complete, however do not guarantee so, as information may change periodically. Anything posted on the website, is not a substitution for professional support and advice. We are not responsible for any liability whatsoever associated with:
- Any information on the website, whether posted by the creator or by other users accessing the site
- Interpretation of information, comments or opinions on the website.
- Actions taken as a result of information on this website

Any questions regarding the information posted on this website should be directed to: Alessia@authenticmindstherapy.com . Any questions regarding information linked to other websites or individuals should be directed to the authors of this information. This website is not monitored 24/7 and we are not a crisis service. If you are experiencing a mental health crisis, please utilize the resources available on our website to seek support, or if this is an emergency of any type, please call 911.

This privacy statement may periodically be updated to reflect the most relevent, recent and legally accurate information.

© 2021 Authentic Minds Counselling and Psychotherapy Privacy Statement